Frequently Asked Questions
What are the check in and check out times?
Check in any time after 4pm
Check out before 10am
This gives us time for a thorough Covid clean in between guests.
Where do I collect my key on arrival?
You can collect your key from the reception building before 6pm. If you are arriving later please contact us to make arrangements for key collection.
Do you accept Pets?
Unfortunately due to the elevated terraces and the design of the balustrades the treehouses wouldn’t be safe for pets.
How many people do the treehouses sleep?
2 adults (over the age of 18yrs).
Are there any shops/restaurants nearby?
The village of Woodhall Spa is 2 miles away with a variety of shops, restaurants, pubs and coffee shops. You can drive to the village or walk along the viking way, through a beautiful golf course.
Do you cater for children/families?
I’m sorry we only accommodate 2 adults in each treehouse (over the age of 18yrs).
Do we need to bring our own linen/towels?
No, we provide all of these.
What cooking facilities are there?
In the kitchen you have a 2 ring hob, oven, fridge (with a small freezer compartment) Pots/pans, cooking equipment and utensils are provided. There is also an outdoor fire pt and grill. BBQ utensils and a skillet are also provided.
Do we need to bring our own logs?
No, we provide a starter pack of logs for your fire pit and your log burner. We also provide kindling and eco firefighters. Extra logs/kindling can be purchased from reception.
Do we need to book a rowing boat?
No, you have your own private rowing boat on your own morning platform. It’s there for you to use whenever you like. Life jackets provided.
Are the treehouses warm?
Yes they are very cosy and warm. We have log burners, electric heaters and heated towel rails in the bathrooms.
Are all the treehouses the same?
Yes ,they all have the same facilities and layout and they are all the same size. The only difference is the colour schemes and furniture.
Which treehouse is the best for the evening sun?
Kingfisher’s Perch and Owl Box.
Which treehouse has the sunniest location?
Robins’ Nest and Squirrel’s Drey.
Are the treehouses suitable for wheelchair users?
All our treehouses are accessed via a staircase so unfortunately not suitable for wheelchair users. We are planning to provide a new lakeside lodge (ground level) soon, which would be suitable – so watch this space!
In the meantime we are happy to advise you of other local accommodation providers the area who have level access accommodation.