Frequently Asked Questions

How do I book?

The easiest and quickest way to book is through our website. Click here to check availability

What are the check in and check out times?

Check in any time after 3pm (Gate House Lodge after 4pm)

Check out before 10am

This gives us time for a thorough clean in between guests and to make it perfect for your arrival

Where do I collect my key on arrival?

We operate a self check-in procedure. Details will be sent to you, via email, 5 days before your arrival

Do you accept pets?

Due to the abundance of wildlife on the site unfortunately we can’t accept pets. Also due to the elevated terraces on the treehouses, and the design of the balustrades, it wouldn’t be safe.

How many people do the treehouses sleep?

2 adults (over the age of 18 years)

Are there any shops/restaurants nearby?

The village of Woodhall Spa is 2 miles away with a variety of shops, restaurants, pubs and coffee shops.

We have an award winning bakery and delicatessen, butchers, greengrocers as well as a CoOp and Sainsbury’s Local.

You can drive to the village or walk along the Viking Way through the beautiful Hotchkin Golf Course

Do you cater for children/families?

I’m sorry, we only accommodate 2 adults in each treehouse (over the age of 18 years)

Do we need to bring our own linen/towels?

No, we provide all of these

Do the treehouses have shower facilities and a flushing toilet?

Yes, all our treehouses have an indoor bathroom with large, rainfall, drencher shower (for two), double stone sinks, flushing toilet, heated towel rail and fluffy bathrobes and slippers

You also have your own outdoor bathtub for two on your raised, leafy terrace

What cooking facilities are there?

In the kitchen you have a 2 ring hob, oven, microwave, fridge (with a small freezer compartment), pots/pans, cooking equipment and utensils. There is also an outdoor fire pit and grill. BBQ utensils and a skillet are also provided

Do we need to bring our own logs?

No, we provide a starter pack of logs for your fire pit and your log burner. We also provide kindling and eco firefighters. Extra logs/kindling can be purchased and delivered to your treehouse

Do we need to book a rowing boat?

No, you have your own private rowing boat on your own mooring platform. It’s there for you to use whenever you like. Life jackets are provided

Are the treehouses warm?

Yes, they are very cosy and warm. We have log burners, heaters and heated towel rails in the bathrooms

Are all the treehouses the same?

Yes, they all have the same facilities and layout and they are all the same size. The only difference is the colour schemes and furniture.

Which treehouse is the best for the evening sun?

Kingfisher’s Perch and Owl Box face the afternoon/evening sunshine and see beautiful sunsets across the length of the lake

Which treehouse has the sunniest location?

Robins’ Nest and Squirrel’s Drey are south/south east facing and catch the sunrise. They also enjoy a bright and sunny terrace

Which treehouse catches a partial sunrise and sunset?

Pheasant’s Roost and Cuckoo’s Nest have partial views of the sunrise and sunset and receive plentiful sunshine on their terraces

Are the treehouses suitable for wheelchair users?

We have just launched our new “accessible” Gate House Lodge (May 2023) which is a ground level lodge with a ramped access. It also has its own private panoramic sauna “with a view over the lake” (easy access)

All our treehouses are suitable for the ambulant disabled

Our treehouses are accessed via a staircase therefore not suitable for wheelchair users